Frequently Asked Questions
FAQs
Got a question? Our FAQs cover the most asked queries to help you get the information you need, fast and easy.
Our treats are designed, made, and packaged in the USA. Always.
In fact, even the packaging is made in the USA!
We do source one ingredient from abroad: our lamb is 100% New Zealand and Australian lamb. We believe our pups should get the same highest-quality lamb that we would feed ourselves.
Chompagne is a premium dog brand dedicated to securing "the best life for our best friends."
For us, giving our dogs "the best life" has two meanings. The first is a promise: our treats will never pack in corn, soy, syrups: nothing we wouldn’t feed our own dogs.
Giving our dogs "the best life" also means innovating and elevating every single treat to meet the expectations of our sophisticated and health-savvy customers.
Each one of our treats contains something "extra": probiotics for digestion, glucosamine for joint support, or premium proteins like lamb and venison for even the pickiest pups.
We're glad you asked. Our dogs are picky and have allergies, so we aim to cater to pets like them. You may especially enjoy our lamb "Barkfast Waffle" jerky treats. Since they are made with lamb, a novel protein (i.e., not chicken or beef, which are the source of many pet allergies).
We do!
Please refer to each product page to see our full list of ingredient claims.
Please refer to the feeding guidelines on each product and product page. Our chews often have specific doses of active ingredients that depend on your dog's weight.
We recommend feeding half the recommended amount on the feeding guidelines (which are on the back of each product) for the first few days, to start. Feed consistently for at least 2 weeks to gauge results.
We ship to all 50 states and territories for one convenient shipping price.
We are dedicated to shipping your order the very next business day. We offer economy shipping at the lowest rates we can find.
You will receive a tracking number as soon as your package is ready.
You will receive a tracking number as soon as your package is ready, often the next business day.
Every dog is different. Our founders also have dogs that turn their snouts up at certain flavors, so we get it.
If your order was less than $20, we'd like to save the planet and reduce the amount of items shipped back and forth. Please keep the order and consider donating it to a doggy neighbor or your local dog shelter.
If your order is over $20: Unfortunately, we are a small business and need to recoup large inventory costs and you will have to mail back the unused goods to get a refund.
We want to make it right. Just send us an email to show us some pictures of what went wrong and include your order number.
Our treats are designed, made, and packaged in the USA. Always.
In fact, even the packaging is made in the USA!
We do source one ingredient from abroad: our lamb is 100% New Zealand and Australian lamb. We believe our pups should get the same highest-quality lamb that we would feed ourselves.
Chompagne is a premium dog brand dedicated to securing "the best life for our best friends."
For us, giving our dogs "the best life" has two meanings. The first is a promise: our treats will never pack in corn, soy, syrups: nothing we wouldn’t feed our own dogs.
Giving our dogs "the best life" also means innovating and elevating every single treat to meet the expectations of our sophisticated and health-savvy customers.
Each one of our treats contains something "extra": probiotics for digestion, glucosamine for joint support, or premium proteins like lamb and venison for even the pickiest pups.
We're glad you asked. Our dogs are picky and have allergies, so we aim to cater to pets like them. You may especially enjoy our lamb "Barkfast Waffle" jerky treats. Since they are made with lamb, a novel protein (i.e., not chicken or beef, which are the source of many pet allergies).
We do!
Please refer to each product page to see our full list of ingredient claims.
Please refer to the feeding guidelines on each product and product page. Our chews often have specific doses of active ingredients that depend on your dog's weight.
We recommend feeding half the recommended amount on the feeding guidelines (which are on the back of each product) for the first few days, to start. Feed consistently for at least 2 weeks to gauge results.
We ship to all 50 states and territories for one convenient shipping price.
We are dedicated to shipping your order the very next business day. We offer economy shipping at the lowest rates we can find.
You will receive a tracking number as soon as your package is ready.
You will receive a tracking number as soon as your package is ready, often the next business day.
Every dog is different. Our founders also have dogs that turn their snouts up at certain flavors, so we get it.
If your order was less than $20, we'd like to save the planet and reduce the amount of items shipped back and forth. Please keep the order and consider donating it to a doggy neighbor or your local dog shelter.
If your order is over $20: Unfortunately, we are a small business and need to recoup large inventory costs and you will have to mail back the unused goods to get a refund.
We want to make it right. Just send us an email to show us some pictures of what went wrong and include your order number.
